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BotHax

Support

Get help through support tickets in your account. Include your order number (SW-…) and PC ID when it's about a license.

Open a ticket

The fastest way to reach us. You'll get an email when we answer.

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Can't sign in?

Use "Forgot your password?" — a reset link is emailed to you. Still stuck? Make a new account and open a ticket from it with your old email and order number.

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Quick fixes

  • "That key was made for a different PC ID" — the PC ID in the order doesn't match this PC. Check it under Orders and open a ticket.
  • The bot doesn't find monsters — recalibrate the window (HP bar, target frame) after changing the game's resolution or UI scale.
  • Update didn't download — close BotHax normally and open the Launcher again.
  • Paid but no key — PayPal sometimes takes a few minutes. The key appears in your account automatically; if not within an hour, open a ticket.